Job Details

(Junior) Application Consultant Salesforce (m/w/d)

Hamburg, Hamburg, Deutschland

Olympus Europa SE & Co. KG

Beschäfti­gungsart

Beschäftigungsverhältnis
Festanstellung
Befristung
unbefristet
Arbeitszeit
vollzeit
Home Office
nein

Beschreibung

Visions for a future together

As a worldwide leading manufacturer of optical and digital precision technology, Olympus provides innovative solutions for state-of-the-art medical systems, digital cameras as well as scientific solutions. The company's award-winning products are instrumental in detecting, preventing and healing illness, driving scientific research and documenting life with artistic freedom. In the hands of its customers, Olympus' high-tech products help to make people's lives healthier, safer and more fulfilling. More than 6,750 people work for Olympus in Europe in one of its 31 international offices. Apply now!

Moreover, we offer you:

We offer you

  • Health care and medical check-ups
  • Ticket for the Hamburg public transport network
  • 30 days of holiday per year

  • Staff restaurant (partly certified organic) and subsidized lunches
  • Employee discount on cameras

(Junior) Application Consultant
Salesforce (m/f/d)

Olympus Europa SE & Co. KG

Jetzt Bewerben

  • Location: Hamburg
  • Department: IT

Division: Corporate

The Corporate Division is responsible for centralized functions that include Finance and Controlling, HR, IT, Quality Management and Supply Chain Management. It provides essential services and support to all business divisions. Moreover, it is an important project initiator and leader within the international network.

Your Responsibilities

  • In your function as (Junior) Application Consultant Salesforce (m/f/d), you analyze and optimize IT solutions for CRM processes
  • You work as a Salesforce specialist in projects
  • You are responsible for the administration and configuration of Salesforce Service Cloud
  • Your tasks include the conduct of process-related end-to-end tests and the acceptance of new system developments towards our implementation partner
  • You take over the training of end users
  • You lead software vendors as well as external consultants and ensure top quality to be delivered
  • You handle support requests, error analyses and correction as part of the 3rd level support as well as the change request management with adherence to SLA

Your Qualifications

  • An academic degree in Business Informatics or similar with proven technical understanding and background form the basis of your professional success
  • You have several years of professional experience in the area of IT projects with a focus on CRM, customer service and/or web technologies
  • You ideally have experience in the integration of cloud-based enterprise applications focusing on Salesforce Service Cloud (any certificate advantageous)
  • You have experience with application integration middleware (e.g. MuleSoft, SAP Cloud Platform Integration)
  • Initial experience in agile methodologies is beneficial
  • Your strengths include very good conceptual and analytical skills and a high motivation to compile sophisticated process solutions
  • You have a very good command of German and English, both written and spoken
  • You like working solution-oriented and have a pragmatic mindset paired with strong communication skills
  • You enjoy traveling up to 10%

(Junior) Application Consultant Salesforce (m/w/d) Festanstellung Vollzeit Olympus Europa SE & Co. KG Hamburg Assistent Audio Bachelor Betriebsinformatiker Computational Dipl Diplom Engineering Ferngläser Fotografie Fotokameras Inf Inform Informatik Ingenieurinformatik Master Science Staatlich Wirt Wirtsch Wirtschaftsinformatiker geprüfter of Medizintechnik IT-Beratung Festanstellung Vollzeit Mit Berufserfahrung Als weltweit führender Hersteller optischer und digitaler Präzisionstechnologie entwickelt und vermarktet Olympus innovative Medizintechnik, Digitalkameras sowie Mikroskope und industrielle Inspektionssysteme.